About us
DWV is one of the largest specialist mobile SMART, dent removal and alloy wheel repairers in the UK. This means that if you or your customers need minor paint scratches, scuffs, stone chips, dents or alloy wheels repairing, we have been the people you can trust for over 30 years.
Whether we are repairing your own car on your drive, or working with many blue chip organisations, DWV has been a trusted partner for many years servicing SMART/cosmetic and alloy wheel refurbishment and repair insurance products, the vehicle auction and remarketing sector, motor dealerships and the general public.
We operate one of the largest fully employed networks of mobile repair technicians, a nationwide franchisee network and a fully employed re-marketing division.
We repair over 190,000 damages to cars each year and are very proud of our repair service standards and customer service achievements. Read some of the live reviews written by customers who’ve had a DWV repair recently.
DWV customer service staff deal with incoming and outgoing repair enquiries and all customer queries. Our helpful and friendly staff are always on-hand to answer or direct customer queries in an effective manner. Outstanding customer service and “get it right first time” is embedded into the culture of the business.
Our industry leading online booking system can receive, load and optimise repair dates and travel times based on tech location and repair discipline. We can book and communicate repair dates via our online booking portal, to thousands of customers within 24 hours. Customers can then fully manage their booking requirements online and can change the repair date and repair location online within minutes.
Leading up to the repair, we communicate with customers via text and email with any necessary updates.
We invest heavily in the training and development of our technicians, not only when they join DWV, but throughout their time with us. Our training facility in Leeds includes the best facilities equipment and teaching to ensure standards remain consistently high.
Our video guide will guide you step-by-step through what happens now that you’ve booked a cosmetic vehicle repair with DWV. We will communicate with you at every stage to make your experience second-to-none.
All of our vans have been fitted with the most up-to-date equipment, ensuring you get the best repair and finish possible.
With over 120 qualified repair technicians, we have a technician local to you.
We have 30 years experience in the paint, dent and alloy wheel repair and refurbishment industry. We’re also rated excellent on Trustpilot.
Our mobile technicians will come to you. You car would be driveable straight after the repair, saving you time and money!
