With the recently announced lockdown in place from 5th November, we can confirm that it is our intention to stay open and continue serving our valuable customers.
In recent months, we have reviewed all our processes, and whilst customer interaction was minimal during “normal” times, we have made appropriate changes to ensure that we are Covid compliant and safe. This includes keeping a safe distance, sanitising keys if they are needed, the use of face masks and gloves, and not requiring customer signatures or contact.
As we also work alone and outside, there is minimal risk to our technicians, our customers and the general public.
From an insurance/warranty customer perspective, we will operate as usual, in line with their requirements; also from a private customer point of view, we will ensure we service all work in a timely and professional manner in line with the Covid precautions outlined above.
For more detailed information on our Covid safe processes, please visit www.dwv.co.uk
Be honest, how many times have you pulled in a little too close and curbed your alloy? Besides sounding awful, it can spoil the overall aesthetic of your car, leading …
DWV recently held a training session at its Leeds headquarters, which was hosted by Lee Smedley, Technical Manager at paint, parts and bodyshop equipment provider LKQ. This session gave DWV …
Mobile Small to Medium Area Repair Technique, or SMART, Repairs was developed with the customer in mind, providing a fast and convenient mobile service for the repair of a number …
DWV has appointed two new members to its team of technicians, with Jordan and Daniel passing their inductions with flying colours. Although this is Jordan’s first job on SMART repairs, …
